Shipping Policy
Effective Date: March 5, 2025
1. Introduction
At Richa’s Fashion, we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines our delivery process, timelines, and charges.
2. Shipping Locations
- We currently ship across India.
- International shipping is not available at this time.
3. Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
4. Shipping Methods & Delivery Time
- Standard Shipping: 5-10 business days depending on location.
- Express Shipping: 2-5 business days (additional charges apply).
- Delivery times may vary due to weather, courier delays, or unforeseen circumstances.
5. Shipping Charges
- Shipping charges are calculated at checkout based on weight and location.
- Free shipping may be available for orders above a certain amount (as per ongoing promotions).
6. Order Tracking
- Once shipped, customers will receive a tracking number via email/SMS.
- Customers can track their orders using the provided tracking link.
7. Undeliverable Packages
- If a package is undeliverable due to incorrect address or failed delivery attempts, the order may be returned to us.
- Re-delivery will be chargeable.
8. Lost or Damaged Shipments
- If your order is lost or arrives damaged, please contact us within 48 hours.
- We will coordinate with the courier to resolve the issue.
9. Cash on Delivery (COD)
- COD is available for select pin codes.
- Additional COD charges may apply.
- Customers must pay the exact amount at the time of delivery.
10. Contact Us
For shipping-related inquiries, contact us at:
- Email: richasfashion2017@gmail.com
- Phone: 9460122476
- Address: 265, Shopping Centre, Kota, Kota, Rajasthan, 324007